Refund policy

Should you need to return a product to us, please email orders@gnsports.com and they will be able to assist.

Any returns other than defective goods must be returned in their original packaging, unopened, with no labels, stickers or writing on the product box.

The return of goods considered to be defective is subject to testing by the manufacturer to determine credit or exchange of goods

Damage, Defects and Loss in Transit

Any complaint concerning damage, short delivery, loss in transit or defect must be made within 10 working days of the Customer receipt of the invoice for that delivery, or the receipt of the goods, whichever occurs later. If the complaint is not made within that time, the Customer loses any right which the Customer may have had in respect of the complaint.

The Owner has the discretion to repair of replace any goods the subject of a complaint or to refund or credit the portion of the purchase price. To the extent permitted by law, all statutory or other warranties are excluded.